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Tag to denote the waiting on customer/author or reporter state.

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Recent Activity

Jan 22 2019

AndyP changed the status of T2893: [Test ser bug] Shipyard > load design > "Unable to unload design" from Open to Feedback.
Jan 22 2019, 9:04 AM · Starmade, Support
AndyP changed the status of T2893: [Test ser bug] Shipyard > load design > "Unable to unload design" from Open to Feedback.

Problem was fixed a few builds ago, I assume this can be closed then?

Jan 22 2019, 9:04 AM · Starmade, Support

Aug 9 2018

lancake changed the status of T3065: Entity despawns when rail it is docked to is removed from Open to Feedback.
Aug 9 2018, 3:38 PM · Engine, Starmade

Jul 10 2018

lancake changed the status of T3062: Critical Error when loading worlds/servers from Open to Feedback.

This may prevent the crash from happening, so only do this after you uploaded that log file since we need that to provide a real fix.

Jul 10 2018, 10:50 AM · Customer responded, Starmade, Issue Navigation

Jul 7 2018

lancake changed the status of T3061: Chunks Vanishing (permanently) from Open to Feedback.
Jul 7 2018, 2:44 PM · Customer responded, Starmade, Issue Navigation
lancake changed the status of T3040: Crash on exit from build block from Open to Feedback.
Jul 7 2018, 12:30 AM · CBS: Weapons, Starmade
lancake changed the status of T3040: Crash on exit from build block from Open to Feedback.

Thanks for sharing that world but it seems the files are incomplete. It only contains the npcFactions, where as your world should also contain a DATA and index folder.

Jul 7 2018, 12:06 AM · CBS: Weapons, Starmade

Jul 6 2018

lancake changed the status of T3048: Missiles fired cross sector bypass shields from Resolved to Feedback.
Jul 6 2018, 6:24 PM · Quality Assurance, CBS: Systems, Starmade

Jul 5 2018

lancake changed the status of T3044: AI Turrets dont shoot with B and BM (Beam-Missile) from Open to Feedback.
Jul 5 2018, 9:47 AM · CBS: Weapons, Starmade
lancake changed the status of T3025: Tractor Beam Jitter from Open to Feedback.
Jul 5 2018, 9:47 AM · Customer responded, Starmade, Issue Navigation
lancake changed the status of T3024: Tractor Beam crash from Open to Feedback.
Jul 5 2018, 9:46 AM · Customer responded, Starmade, Issue Navigation
lancake changed the status of T3040: Crash on exit from build block from Open to Feedback.

Unfortunately I'm unable to reproduce the issue following those steps to the letter.
Anything you did after the "Create a station" step that you forgot to mention? Even trivial stuff like connecting a factory to something could be a cause.

Jul 5 2018, 9:46 AM · CBS: Weapons, Starmade
lancake changed the status of T2988: Loaded Entities Stabilizers Not Working from Open to Feedback.
Jul 5 2018, 9:25 AM · Customer responded, Starmade, Issue Navigation
lancake changed the status of T3026: Pasting old blocks from Open to Feedback.
Jul 5 2018, 9:24 AM · Customer responded, Starmade, Issue Navigation

Apr 6 2018

SmilingDemon changed the status of T2931: Structure does not fit... from Open to Feedback.
Apr 6 2018, 8:09 AM · Customer responded, Starmade, Issue Navigation

Apr 3 2018

SmilingDemon changed the status of T2932: Bug with stabilizer from Open to Feedback.
Apr 3 2018, 3:01 PM · Starmade

Mar 27 2018

SmilingDemon changed the status of T2925: Shipped Version of Java will cause the game to fail Launching, due to lack of valid SSL/HTTPS Certificate. from Open to Feedback.
Mar 27 2018, 8:32 AM · Starmade
SmilingDemon changed the status of T2926: can no longer launch version 0.200.334 from Open to Feedback.
Mar 27 2018, 8:30 AM · Starmade

Mar 1 2018

SmilingDemon changed the status of T2898: Shield Bubbles provide hollow shielding from Open to Feedback.

Its not happening as you do discribe it.
please take a few screen shots from what to shot at and please do add the blueprints of the shooting ship and the target
(maybe its weapon specific)

Mar 1 2018, 5:39 PM · Customer responded, Starmade, Issue Navigation

Feb 20 2018

SmilingDemon changed the status of T2842: Cannot Fire Salvage Turrets from Open to Feedback.
Feb 20 2018, 7:35 PM · Starmade, Support
SmilingDemon changed the status of T2882: Saving to blueprint is incomplete from Open to Feedback.
Feb 20 2018, 9:08 AM · Customer responded, Starmade, Issue Navigation, Support

Feb 19 2018

Restricted Application added a project to T2893: [Test ser bug] Shipyard > load design > "Unable to unload design": Waiting on Author.
Feb 19 2018, 9:03 PM · Starmade, Support
AndyP changed the status of T2893: [Test ser bug] Shipyard > load design > "Unable to unload design" from Open to Feedback.

converting to bug report

Feb 19 2018, 9:00 PM · Starmade, Support

Feb 18 2018

SmilingDemon changed the status of T2615: An issue with Jump drive in the dev build. from Open to Feedback.

May i close this ?

Feb 18 2018, 1:09 PM · Customer responded, Starmade, Issue Navigation
SmilingDemon changed the status of T2890: Frequent crashes from Open to Feedback.

Hello
Please add the logstarmade.0.log file of one of those crashes (and anyother if it isnt the only log from that game session)
If possible also add the Blueprint that is causing this for you

Feb 18 2018, 10:19 AM · Customer responded, Starmade, Issue Navigation

Feb 17 2018

SmilingDemon changed the status of T2874: faction setting treat neutral as hostile from Open to Feedback.
Feb 17 2018, 2:52 PM · NPC-Factions, Starmade
SmilingDemon changed the status of T2847: Reactor will not die from Open to Feedback.
Feb 17 2018, 2:52 PM · Engine, Starmade
SmilingDemon changed the status of T2869: Reactor is disabled/forced secondary despite being only reactor on entity from Open to Feedback.
Feb 17 2018, 2:51 PM · Engine, Starmade

Feb 8 2018

SmilingDemon changed the status of T2869: Reactor is disabled/forced secondary despite being only reactor on entity from Open to Feedback.
Feb 8 2018, 8:00 PM · Engine, Starmade
SmilingDemon changed the status of T2847: Reactor will not die from Open to Feedback.
Feb 8 2018, 7:50 PM · Engine, Starmade

Feb 7 2018

SmilingDemon changed the status of T2874: faction setting treat neutral as hostile from Open to Feedback.
Feb 7 2018, 8:54 PM · NPC-Factions, Starmade
SmilingDemon changed the status of T2874: faction setting treat neutral as hostile from Open to Feedback.
Feb 7 2018, 8:09 AM · NPC-Factions, Starmade

Jan 9 2018

SmilingDemon changed the status of T2784: Controller settings save incorrectly from Open to Feedback.
Jan 9 2018, 4:38 PM · Customer responded, Starmade, Issue Navigation, Support
SmilingDemon changed the status of T2784: Controller settings save incorrectly from Open to Feedback.

1- Assigned buttons layout :

Jan 9 2018, 4:37 PM · Customer responded, Starmade, Issue Navigation, Support

Jan 1 2018

SmilingDemon changed the status of T2797: Rail Rotator unable to rotate from Open to Feedback.
Jan 1 2018, 10:30 AM · CBS: Rails, Starmade
SmilingDemon changed the status of T2797: Rail Rotator unable to rotate from Open to Feedback.

i build this ... and it rotates without a problem on a station.

Jan 1 2018, 10:26 AM · CBS: Rails, Starmade

Dec 29 2017

SmilingDemon changed the status of T2774: Entering a ship from within another ship (Using F1+F8) from Open to Feedback.
Dec 29 2017, 12:56 PM · Engine, Starmade
SmilingDemon changed the status of T2774: Entering a ship from within another ship (Using F1+F8) from Open to Feedback.
Dec 29 2017, 10:01 AM · Engine, Starmade
SmilingDemon changed the status of T2774: Entering a ship from within another ship (Using F1+F8) from Open to Feedback.
Dec 29 2017, 10:00 AM · Engine, Starmade

Dec 17 2017

AndyP changed the status of T2763: When rails (of any kind) change direction through logic, docked entities are often, but not always ejected from the rail.\ from Open to Feedback.
Dec 17 2017, 8:11 PM · Customer responded, Starmade, Issue Navigation

Nov 30 2017

lancake changed the status of T2705: SQL issues with new world from Open to Feedback.
Nov 30 2017, 3:19 PM · Engine, Starmade

Oct 19 2017

SmilingDemon changed the status of T2650: Dev .124 - block info from Open to Feedback.

the grey hull in the background is also a part of the entity from where you are using the build mode from ?

Oct 19 2017, 7:27 AM · GUI/HUD, Starmade

Oct 16 2017

SmilingDemon changed the status of T407: windowPositionAndSizeConfig.tag not being created or changed from Multiplayer from Open to Feedback.

@Valck can you confirm my observation about the file creation in singleplayer but not in multiplayer ?

Oct 16 2017, 7:46 PM · GUI/HUD, Game Development, Starmade

Oct 14 2017

AndyP changed the status of T2624: Game crashed and station removed from Open to Feedback.

Was the reactor damaged?
Were chambers connected?

Oct 14 2017, 1:56 PM · Customer responded, Starmade, Issue Navigation

Oct 7 2017

SmilingDemon changed the status of T2573: Turret weapon computer exploit (feature?) from Open to Feedback.
Oct 7 2017, 10:52 PM · Game Development, CBS: Weapons, Starmade

Oct 1 2017

SmilingDemon changed the status of T2573: Turret weapon computer exploit (feature?) from Open to Feedback.
Oct 1 2017, 1:42 PM · Game Development, CBS: Weapons, Starmade

Sep 29 2017

SmilingDemon changed the status of T2569: trigger area block not activating button from Open to Feedback.
Sep 29 2017, 9:33 AM · CBS: Functional, Starmade

Sep 27 2017

SmilingDemon changed the status of T2566: Mouse cursor is not displayed. from Open to Feedback.
Sep 27 2017, 3:11 PM · GUI/HUD, Starmade

Sep 22 2017

SmilingDemon changed the status of T2567: shadowcube.vsh shader 4 is not supported from Open to Feedback.

[2017-09-20 16:35:05] [SHADER] ERROR COMPILING VERTEX SHADER data\/shader/cube/quads13/shadowcube.vsh STATUS: 0
[2017-09-20 16:35:05] LOG: WARNING: 0:3: extension 'GL_EXT_gpu_shader4' is not supported

Sep 22 2017, 10:41 AM · Universe, Starmade

Sep 14 2017

SmilingDemon changed the status of T2566: Mouse cursor is not displayed. from Open to Feedback.
Sep 14 2017, 7:27 AM · GUI/HUD, Starmade