Page MenuHomeSchine - Phabricator

Starmade | Video Crash for Mac Not Fixed
Closed, DuplicatePublic

Description

The automatically displayed video that is meant to begin playing once you spawn still makes the game crash.

Details

Task Type
Bug
Testing Results
Affected Gamemode(s)
Single and Multi
Reproducible
uncertain
Last tested (version)
v0.198.146
Category
Engine
First occurrence (version)
v0.198.146
Hardware/Software/System
OS-Specific
OSX Only
Hardware-Specific
No
Video Card Vendor
NVIDIA
Video Card Model
GeForce 9400 256 MB
Steps to reproduce

Launch the game on a Mac, click "spawn," enjoy your error dialog box.

Tester information (Internal use only)
[2016-06-27 00:14:05] java.io.IOException: Cannot run program "./lib/ffmpeg/ffmpeg-mac": error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at java.lang.ProcessBuilder.start(ProcessBuilder.java:1047)
[2016-06-27 00:14:05] 	at obfuscated.aAV.a(SourceFile:78)
[2016-06-27 00:14:05] 	at obfuscated.aAW.a(SourceFile:47)
[2016-06-27 00:14:05] 	at obfuscated.aAW.a(SourceFile:43)
[2016-06-27 00:14:05] 	at obfuscated.aAX.<init>(SourceFile:38)
[2016-06-27 00:14:05] 	at obfuscated.ayZ.d(SourceFile:415)
[2016-06-27 00:14:05] 	at obfuscated.ayZ.e_(SourceFile:236)
[2016-06-27 00:14:05] 	at obfuscated.awT.e_(SourceFile:36)
[2016-06-27 00:14:05] 	at obfuscated.awT.e_(SourceFile:36)
[2016-06-27 00:14:05] 	at obfuscated.ayN.e_(SourceFile:55)
[2016-06-27 00:14:05] 	at obfuscated.ayk.e_(SourceFile:176)
[2016-06-27 00:14:05] 	at obfuscated.ayo.e_(SourceFile:134)
[2016-06-27 00:14:05] 	at obfuscated.ni.e_(SourceFile:189)
[2016-06-27 00:14:05] 	at obfuscated.hL.e(SourceFile:856)
[2016-06-27 00:14:05] 	at obfuscated.hm.e_(SourceFile:383)
[2016-06-27 00:14:05] 	at obfuscated.avl.g(SourceFile:534)
[2016-06-27 00:14:05] 	at obfuscated.avl.a(SourceFile:674)
[2016-06-27 00:14:05] 	at obfuscated.avr.b(SourceFile:615)
[2016-06-27 00:14:05] 	at obfuscated.P.e(SourceFile:908)
[2016-06-27 00:14:05] 	at org.schema.game.common.Starter.startMainMenu(SourceFile:1148)
[2016-06-27 00:14:05] 	at org.schema.game.common.Starter.main(SourceFile:941)
[2016-06-27 00:14:05] Caused by: java.io.IOException: error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at java.lang.UNIXProcess.forkAndExec(Native Method)
[2016-06-27 00:14:05] 	at java.lang.UNIXProcess.<init>(UNIXProcess.java:185)
[2016-06-27 00:14:05] 	at java.lang.ProcessImpl.start(ProcessImpl.java:130)
[2016-06-27 00:14:05] 	at java.lang.ProcessBuilder.start(ProcessBuilder.java:1028)
[2016-06-27 00:14:05] 	... 20 more
[2016-06-27 00:14:05] java.lang.RuntimeException: java.io.IOException: Cannot run program "./lib/ffmpeg/ffmpeg-mac": error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at obfuscated.ayZ.d(SourceFile:423)
[2016-06-27 00:14:05] 	at obfuscated.ayZ.e_(SourceFile:236)
[2016-06-27 00:14:05] 	at obfuscated.awT.e_(SourceFile:36)
[2016-06-27 00:14:05] 	at obfuscated.awT.e_(SourceFile:36)
[2016-06-27 00:14:05] 	at obfuscated.ayN.e_(SourceFile:55)
[2016-06-27 00:14:05] 	at obfuscated.ayk.e_(SourceFile:176)
[2016-06-27 00:14:05] 	at obfuscated.ayo.e_(SourceFile:134)
[2016-06-27 00:14:05] 	at obfuscated.ni.e_(SourceFile:189)
[2016-06-27 00:14:05] 	at obfuscated.hL.e(SourceFile:856)
[2016-06-27 00:14:05] 	at obfuscated.hm.e_(SourceFile:383)
[2016-06-27 00:14:05] 	at obfuscated.avl.g(SourceFile:534)
[2016-06-27 00:14:05] 	at obfuscated.avl.a(SourceFile:674)
[2016-06-27 00:14:05] 	at obfuscated.avr.b(SourceFile:615)
[2016-06-27 00:14:05] 	at obfuscated.P.e(SourceFile:908)
[2016-06-27 00:14:05] 	at org.schema.game.common.Starter.startMainMenu(SourceFile:1148)
[2016-06-27 00:14:05] 	at org.schema.game.common.Starter.main(SourceFile:941)
[2016-06-27 00:14:05] Caused by: java.io.IOException: Cannot run program "./lib/ffmpeg/ffmpeg-mac": error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at java.lang.ProcessBuilder.start(ProcessBuilder.java:1047)
[2016-06-27 00:14:05] 	at obfuscated.aAV.a(SourceFile:78)
[2016-06-27 00:14:05] 	at obfuscated.aAW.a(SourceFile:47)
[2016-06-27 00:14:05] 	at obfuscated.aAW.a(SourceFile:43)
[2016-06-27 00:14:05] 	at obfuscated.aAX.<init>(SourceFile:38)
[2016-06-27 00:14:05] 	at obfuscated.ayZ.d(SourceFile:415)
[2016-06-27 00:14:05] 	... 15 more
[2016-06-27 00:14:05] Caused by: java.io.IOException: error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at java.lang.UNIXProcess.forkAndExec(Native Method)
[2016-06-27 00:14:05] 	at java.lang.UNIXProcess.<init>(UNIXProcess.java:185)
[2016-06-27 00:14:05] 	at java.lang.ProcessImpl.start(ProcessImpl.java:130)
[2016-06-27 00:14:05] 	at java.lang.ProcessBuilder.start(ProcessBuilder.java:1028)
[2016-06-27 00:14:05] 	... 20 more
[2016-06-27 00:14:05] [SERVER][GALAXY] SENDING SYSTEM BACK TO CLIENT: 3, 2, 4

further logs


Serverconfig (server.cfg)
<replace this line with the file content>
Clientconfig (settings.cfg)
<replace this line with the file content>

Event Timeline

spooks created this task.Jun 11 2016, 1:40 PM
Restricted Application added a project: Issue Navigation. · View Herald TranscriptJun 11 2016, 1:40 PM
lancake claimed this task.

-feedback-

Can you please include a log file of this crash? They should be located in starmade/logs, sort on date and pick the latest one after crashing. Drag and drop it in the comment section to upload it.

Do you also see the intro video when booting the game up?

lancake shifted this object from the S1 Public space to the S3 Starmade space.
lancake changed the visibility from "Custom Policy" to "Public (No Login Required)".
lancake changed the edit policy from "Task Author" to "Starmade (Project)".
lancake changed Category from none/unspecified to Engine.
lancake triaged this task as Urgent priority.
Restricted Application added a subscriber: AndyP. · View Herald TranscriptJun 12 2016, 7:10 PM

This affects single AND multiplayer.

@QuantumSwag can you supply a log of this happening?
(The log.txt.0 from your starmade directory should do.)

@AndyP I have the same error, I've attached my log if that would help

Okay, yeah that showed something.

[2016-06-27 00:14:05] java.io.IOException: Cannot run program "./lib/ffmpeg/ffmpeg-mac": error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at java.lang.ProcessBuilder.start(ProcessBuilder.java:1047)
[2016-06-27 00:14:05] 	at obfuscated.aAV.a(SourceFile:78)
[2016-06-27 00:14:05] 	at obfuscated.aAW.a(SourceFile:47)
[2016-06-27 00:14:05] 	at obfuscated.aAW.a(SourceFile:43)
[2016-06-27 00:14:05] 	at obfuscated.aAX.<init>(SourceFile:38)
[2016-06-27 00:14:05] 	at obfuscated.ayZ.d(SourceFile:415)
[2016-06-27 00:14:05] 	at obfuscated.ayZ.e_(SourceFile:236)
[2016-06-27 00:14:05] 	at obfuscated.awT.e_(SourceFile:36)
[2016-06-27 00:14:05] 	at obfuscated.awT.e_(SourceFile:36)
[2016-06-27 00:14:05] 	at obfuscated.ayN.e_(SourceFile:55)
[2016-06-27 00:14:05] 	at obfuscated.ayk.e_(SourceFile:176)
[2016-06-27 00:14:05] 	at obfuscated.ayo.e_(SourceFile:134)
[2016-06-27 00:14:05] 	at obfuscated.ni.e_(SourceFile:189)
[2016-06-27 00:14:05] 	at obfuscated.hL.e(SourceFile:856)
[2016-06-27 00:14:05] 	at obfuscated.hm.e_(SourceFile:383)
[2016-06-27 00:14:05] 	at obfuscated.avl.g(SourceFile:534)
[2016-06-27 00:14:05] 	at obfuscated.avl.a(SourceFile:674)
[2016-06-27 00:14:05] 	at obfuscated.avr.b(SourceFile:615)
[2016-06-27 00:14:05] 	at obfuscated.P.e(SourceFile:908)
[2016-06-27 00:14:05] 	at org.schema.game.common.Starter.startMainMenu(SourceFile:1148)
[2016-06-27 00:14:05] 	at org.schema.game.common.Starter.main(SourceFile:941)
[2016-06-27 00:14:05] Caused by: java.io.IOException: error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at java.lang.UNIXProcess.forkAndExec(Native Method)
[2016-06-27 00:14:05] 	at java.lang.UNIXProcess.<init>(UNIXProcess.java:185)
[2016-06-27 00:14:05] 	at java.lang.ProcessImpl.start(ProcessImpl.java:130)
[2016-06-27 00:14:05] 	at java.lang.ProcessBuilder.start(ProcessBuilder.java:1028)
[2016-06-27 00:14:05] 	... 20 more
[2016-06-27 00:14:05] java.lang.RuntimeException: java.io.IOException: Cannot run program "./lib/ffmpeg/ffmpeg-mac": error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at obfuscated.ayZ.d(SourceFile:423)
[2016-06-27 00:14:05] 	at obfuscated.ayZ.e_(SourceFile:236)
[2016-06-27 00:14:05] 	at obfuscated.awT.e_(SourceFile:36)
[2016-06-27 00:14:05] 	at obfuscated.awT.e_(SourceFile:36)
[2016-06-27 00:14:05] 	at obfuscated.ayN.e_(SourceFile:55)
[2016-06-27 00:14:05] 	at obfuscated.ayk.e_(SourceFile:176)
[2016-06-27 00:14:05] 	at obfuscated.ayo.e_(SourceFile:134)
[2016-06-27 00:14:05] 	at obfuscated.ni.e_(SourceFile:189)
[2016-06-27 00:14:05] 	at obfuscated.hL.e(SourceFile:856)
[2016-06-27 00:14:05] 	at obfuscated.hm.e_(SourceFile:383)
[2016-06-27 00:14:05] 	at obfuscated.avl.g(SourceFile:534)
[2016-06-27 00:14:05] 	at obfuscated.avl.a(SourceFile:674)
[2016-06-27 00:14:05] 	at obfuscated.avr.b(SourceFile:615)
[2016-06-27 00:14:05] 	at obfuscated.P.e(SourceFile:908)
[2016-06-27 00:14:05] 	at org.schema.game.common.Starter.startMainMenu(SourceFile:1148)
[2016-06-27 00:14:05] 	at org.schema.game.common.Starter.main(SourceFile:941)
[2016-06-27 00:14:05] Caused by: java.io.IOException: Cannot run program "./lib/ffmpeg/ffmpeg-mac": error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at java.lang.ProcessBuilder.start(ProcessBuilder.java:1047)
[2016-06-27 00:14:05] 	at obfuscated.aAV.a(SourceFile:78)
[2016-06-27 00:14:05] 	at obfuscated.aAW.a(SourceFile:47)
[2016-06-27 00:14:05] 	at obfuscated.aAW.a(SourceFile:43)
[2016-06-27 00:14:05] 	at obfuscated.aAX.<init>(SourceFile:38)
[2016-06-27 00:14:05] 	at obfuscated.ayZ.d(SourceFile:415)
[2016-06-27 00:14:05] 	... 15 more
[2016-06-27 00:14:05] Caused by: java.io.IOException: error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at java.lang.UNIXProcess.forkAndExec(Native Method)
[2016-06-27 00:14:05] 	at java.lang.UNIXProcess.<init>(UNIXProcess.java:185)
[2016-06-27 00:14:05] 	at java.lang.ProcessImpl.start(ProcessImpl.java:130)
[2016-06-27 00:14:05] 	at java.lang.ProcessBuilder.start(ProcessBuilder.java:1028)
[2016-06-27 00:14:05] 	... 20 more
[2016-06-27 00:14:05] [SERVER][GALAXY] SENDING SYSTEM BACK TO CLIENT: 3, 2, 4

There seems to be a problem with loading the video.

Are you using the old launcher or the new one?
(If using the old one, please try the new 'beta' one from our page.)

In T1551#63422, @AndyP wrote:

Okay, yeah that showed something.

[2016-06-27 00:14:05] java.io.IOException: Cannot run program "./lib/ffmpeg/ffmpeg-mac": error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at java.lang.ProcessBuilder.start(ProcessBuilder.java:1047)
[2016-06-27 00:14:05] 	at obfuscated.aAV.a(SourceFile:78)
[2016-06-27 00:14:05] 	at obfuscated.aAW.a(SourceFile:47)
[2016-06-27 00:14:05] 	at obfuscated.aAW.a(SourceFile:43)
[2016-06-27 00:14:05] 	at obfuscated.aAX.<init>(SourceFile:38)
[2016-06-27 00:14:05] 	at obfuscated.ayZ.d(SourceFile:415)
[2016-06-27 00:14:05] 	at obfuscated.ayZ.e_(SourceFile:236)
[2016-06-27 00:14:05] 	at obfuscated.awT.e_(SourceFile:36)
[2016-06-27 00:14:05] 	at obfuscated.awT.e_(SourceFile:36)
[2016-06-27 00:14:05] 	at obfuscated.ayN.e_(SourceFile:55)
[2016-06-27 00:14:05] 	at obfuscated.ayk.e_(SourceFile:176)
[2016-06-27 00:14:05] 	at obfuscated.ayo.e_(SourceFile:134)
[2016-06-27 00:14:05] 	at obfuscated.ni.e_(SourceFile:189)
[2016-06-27 00:14:05] 	at obfuscated.hL.e(SourceFile:856)
[2016-06-27 00:14:05] 	at obfuscated.hm.e_(SourceFile:383)
[2016-06-27 00:14:05] 	at obfuscated.avl.g(SourceFile:534)
[2016-06-27 00:14:05] 	at obfuscated.avl.a(SourceFile:674)
[2016-06-27 00:14:05] 	at obfuscated.avr.b(SourceFile:615)
[2016-06-27 00:14:05] 	at obfuscated.P.e(SourceFile:908)
[2016-06-27 00:14:05] 	at org.schema.game.common.Starter.startMainMenu(SourceFile:1148)
[2016-06-27 00:14:05] 	at org.schema.game.common.Starter.main(SourceFile:941)
[2016-06-27 00:14:05] Caused by: java.io.IOException: error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at java.lang.UNIXProcess.forkAndExec(Native Method)
[2016-06-27 00:14:05] 	at java.lang.UNIXProcess.<init>(UNIXProcess.java:185)
[2016-06-27 00:14:05] 	at java.lang.ProcessImpl.start(ProcessImpl.java:130)
[2016-06-27 00:14:05] 	at java.lang.ProcessBuilder.start(ProcessBuilder.java:1028)
[2016-06-27 00:14:05] 	... 20 more
[2016-06-27 00:14:05] java.lang.RuntimeException: java.io.IOException: Cannot run program "./lib/ffmpeg/ffmpeg-mac": error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at obfuscated.ayZ.d(SourceFile:423)
[2016-06-27 00:14:05] 	at obfuscated.ayZ.e_(SourceFile:236)
[2016-06-27 00:14:05] 	at obfuscated.awT.e_(SourceFile:36)
[2016-06-27 00:14:05] 	at obfuscated.awT.e_(SourceFile:36)
[2016-06-27 00:14:05] 	at obfuscated.ayN.e_(SourceFile:55)
[2016-06-27 00:14:05] 	at obfuscated.ayk.e_(SourceFile:176)
[2016-06-27 00:14:05] 	at obfuscated.ayo.e_(SourceFile:134)
[2016-06-27 00:14:05] 	at obfuscated.ni.e_(SourceFile:189)
[2016-06-27 00:14:05] 	at obfuscated.hL.e(SourceFile:856)
[2016-06-27 00:14:05] 	at obfuscated.hm.e_(SourceFile:383)
[2016-06-27 00:14:05] 	at obfuscated.avl.g(SourceFile:534)
[2016-06-27 00:14:05] 	at obfuscated.avl.a(SourceFile:674)
[2016-06-27 00:14:05] 	at obfuscated.avr.b(SourceFile:615)
[2016-06-27 00:14:05] 	at obfuscated.P.e(SourceFile:908)
[2016-06-27 00:14:05] 	at org.schema.game.common.Starter.startMainMenu(SourceFile:1148)
[2016-06-27 00:14:05] 	at org.schema.game.common.Starter.main(SourceFile:941)
[2016-06-27 00:14:05] Caused by: java.io.IOException: Cannot run program "./lib/ffmpeg/ffmpeg-mac": error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at java.lang.ProcessBuilder.start(ProcessBuilder.java:1047)
[2016-06-27 00:14:05] 	at obfuscated.aAV.a(SourceFile:78)
[2016-06-27 00:14:05] 	at obfuscated.aAW.a(SourceFile:47)
[2016-06-27 00:14:05] 	at obfuscated.aAW.a(SourceFile:43)
[2016-06-27 00:14:05] 	at obfuscated.aAX.<init>(SourceFile:38)
[2016-06-27 00:14:05] 	at obfuscated.ayZ.d(SourceFile:415)
[2016-06-27 00:14:05] 	... 15 more
[2016-06-27 00:14:05] Caused by: java.io.IOException: error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at java.lang.UNIXProcess.forkAndExec(Native Method)
[2016-06-27 00:14:05] 	at java.lang.UNIXProcess.<init>(UNIXProcess.java:185)
[2016-06-27 00:14:05] 	at java.lang.ProcessImpl.start(ProcessImpl.java:130)
[2016-06-27 00:14:05] 	at java.lang.ProcessBuilder.start(ProcessBuilder.java:1028)
[2016-06-27 00:14:05] 	... 20 more
[2016-06-27 00:14:05] [SERVER][GALAXY] SENDING SYSTEM BACK TO CLIENT: 3, 2, 4

There seems to be a problem with loading the video.
Are you using the old launcher or the new one?
(If using the old one, please try the new 'beta' one from our page.)

I tried both. I had separate issues with the old one.

When is this going to be fixed? I literally can't play the game until it is.

open the settings.cfg with a text editor
search for these lines (likely at the end of the file) and change them into this

PLAY_INTRO = false //Play Intro

TUTORIAL_PLAY_INTRO = false

this disables the video playback and you should be able to play again

Restricted Application removed a project: Issue Navigation. · View Herald TranscriptJul 24 2016, 8:48 PM
Restricted Application removed a subscriber: AndyP. · View Herald Transcript

Merging this

its the same 316 error with that ffpmpeg thing

SmilingDemon edited Tester information (Internal use only). (Show Details)Jul 24 2016, 8:50 PM
SmilingDemon edited Tester information (Internal use only). (Show Details)
SmilingDemon changed Affected Gamemode(s) from Singleplayer to Single and Multi.
AndyP moved this task from Unclassed to Archived on the Starmade board.Aug 26 2016, 10:42 AM
Restricted Application added a project: Engine. · View Herald TranscriptMar 10 2017, 6:12 PM