Issue navigation is the incoming part of our issue processing.
Classing and routing issues to the right team helps the customers or reporters to get their problems solved.
Navigate to the Workflow
Where are the issues that need someone forwarding them?
Short: → →
Hit the "eye" symbol in the top left corner and select "Projects" in the sidebar
now click on the box showing "Workflow Issue Navigation"
Now, you should see the "Issue Navigation Workboard"
Tasks and Duties
From there you have 3 options.
You can Validate issues that have been reported recently.
You can Confirm issues that have been validated and need someone to do the ingame testing on them.
You also have to keep an eye on the tasks you requested feedback from the reporter to add more information.