When is this going to be fixed? I literally can't play the game until it is.

In T1551#63422, @AndyP wrote:

Okay, yeah that showed something.

[2016-06-27 00:14:05] java.io.IOException: Cannot run program "./lib/ffmpeg/ffmpeg-mac": error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at java.lang.ProcessBuilder.start(ProcessBuilder.java:1047)
[2016-06-27 00:14:05] 	at obfuscated.aAV.a(SourceFile:78)
[2016-06-27 00:14:05] 	at obfuscated.aAW.a(SourceFile:47)
[2016-06-27 00:14:05] 	at obfuscated.aAW.a(SourceFile:43)
[2016-06-27 00:14:05] 	at obfuscated.aAX.<init>(SourceFile:38)
[2016-06-27 00:14:05] 	at obfuscated.ayZ.d(SourceFile:415)
[2016-06-27 00:14:05] 	at obfuscated.ayZ.e_(SourceFile:236)
[2016-06-27 00:14:05] 	at obfuscated.awT.e_(SourceFile:36)
[2016-06-27 00:14:05] 	at obfuscated.awT.e_(SourceFile:36)
[2016-06-27 00:14:05] 	at obfuscated.ayN.e_(SourceFile:55)
[2016-06-27 00:14:05] 	at obfuscated.ayk.e_(SourceFile:176)
[2016-06-27 00:14:05] 	at obfuscated.ayo.e_(SourceFile:134)
[2016-06-27 00:14:05] 	at obfuscated.ni.e_(SourceFile:189)
[2016-06-27 00:14:05] 	at obfuscated.hL.e(SourceFile:856)
[2016-06-27 00:14:05] 	at obfuscated.hm.e_(SourceFile:383)
[2016-06-27 00:14:05] 	at obfuscated.avl.g(SourceFile:534)
[2016-06-27 00:14:05] 	at obfuscated.avl.a(SourceFile:674)
[2016-06-27 00:14:05] 	at obfuscated.avr.b(SourceFile:615)
[2016-06-27 00:14:05] 	at obfuscated.P.e(SourceFile:908)
[2016-06-27 00:14:05] 	at org.schema.game.common.Starter.startMainMenu(SourceFile:1148)
[2016-06-27 00:14:05] 	at org.schema.game.common.Starter.main(SourceFile:941)
[2016-06-27 00:14:05] Caused by: java.io.IOException: error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at java.lang.UNIXProcess.forkAndExec(Native Method)
[2016-06-27 00:14:05] 	at java.lang.UNIXProcess.<init>(UNIXProcess.java:185)
[2016-06-27 00:14:05] 	at java.lang.ProcessImpl.start(ProcessImpl.java:130)
[2016-06-27 00:14:05] 	at java.lang.ProcessBuilder.start(ProcessBuilder.java:1028)
[2016-06-27 00:14:05] 	... 20 more
[2016-06-27 00:14:05] java.lang.RuntimeException: java.io.IOException: Cannot run program "./lib/ffmpeg/ffmpeg-mac": error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at obfuscated.ayZ.d(SourceFile:423)
[2016-06-27 00:14:05] 	at obfuscated.ayZ.e_(SourceFile:236)
[2016-06-27 00:14:05] 	at obfuscated.awT.e_(SourceFile:36)
[2016-06-27 00:14:05] 	at obfuscated.awT.e_(SourceFile:36)
[2016-06-27 00:14:05] 	at obfuscated.ayN.e_(SourceFile:55)
[2016-06-27 00:14:05] 	at obfuscated.ayk.e_(SourceFile:176)
[2016-06-27 00:14:05] 	at obfuscated.ayo.e_(SourceFile:134)
[2016-06-27 00:14:05] 	at obfuscated.ni.e_(SourceFile:189)
[2016-06-27 00:14:05] 	at obfuscated.hL.e(SourceFile:856)
[2016-06-27 00:14:05] 	at obfuscated.hm.e_(SourceFile:383)
[2016-06-27 00:14:05] 	at obfuscated.avl.g(SourceFile:534)
[2016-06-27 00:14:05] 	at obfuscated.avl.a(SourceFile:674)
[2016-06-27 00:14:05] 	at obfuscated.avr.b(SourceFile:615)
[2016-06-27 00:14:05] 	at obfuscated.P.e(SourceFile:908)
[2016-06-27 00:14:05] 	at org.schema.game.common.Starter.startMainMenu(SourceFile:1148)
[2016-06-27 00:14:05] 	at org.schema.game.common.Starter.main(SourceFile:941)
[2016-06-27 00:14:05] Caused by: java.io.IOException: Cannot run program "./lib/ffmpeg/ffmpeg-mac": error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at java.lang.ProcessBuilder.start(ProcessBuilder.java:1047)
[2016-06-27 00:14:05] 	at obfuscated.aAV.a(SourceFile:78)
[2016-06-27 00:14:05] 	at obfuscated.aAW.a(SourceFile:47)
[2016-06-27 00:14:05] 	at obfuscated.aAW.a(SourceFile:43)
[2016-06-27 00:14:05] 	at obfuscated.aAX.<init>(SourceFile:38)
[2016-06-27 00:14:05] 	at obfuscated.ayZ.d(SourceFile:415)
[2016-06-27 00:14:05] 	... 15 more
[2016-06-27 00:14:05] Caused by: java.io.IOException: error=316, Unknown error: 316
[2016-06-27 00:14:05] 	at java.lang.UNIXProcess.forkAndExec(Native Method)
[2016-06-27 00:14:05] 	at java.lang.UNIXProcess.<init>(UNIXProcess.java:185)
[2016-06-27 00:14:05] 	at java.lang.ProcessImpl.start(ProcessImpl.java:130)
[2016-06-27 00:14:05] 	at java.lang.ProcessBuilder.start(ProcessBuilder.java:1028)
[2016-06-27 00:14:05] 	... 20 more
[2016-06-27 00:14:05] [SERVER][GALAXY] SENDING SYSTEM BACK TO CLIENT: 3, 2, 4

There seems to be a problem with loading the video.
Are you using the old launcher or the new one?
(If using the old one, please try the new 'beta' one from our page.)

In T1581#61784, @SmilingDemon wrote:

is there being a log.txt.0 file created in your install folder /logs ?
if yes add it here please

In T1581#61661, @SmilingDemon wrote:

-Feedback-
sounds like a support problem to me
please check if java is properly installed on your system.
make sure you do use a 64bit Version a 64 bit OS (i dont think there are any other OSX versions .. right?)

This affects single AND multiplayer.