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Starmade | Multi player server PING very high with only myself logged in
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Description

Hi all,

I'am an admin for our server "Starmade 40k".
Since rails were introduced fps for all players has dropped hugely and PING has massively increased so much that many have given up MP as everyone has to log out constantly or the server crashes.
Since the latest patch v 0.19361 PING levels have vastly increased even more to the thousnads, this is with me only on the server.
The "Server under heavy load" warning appears frequently, I have checked that AI turrets are turned off and am not even flying a ship but stood still.
If AI pirates turn up PING goes through the roof.

Basically the game is unplayable on our server at the moment.
Sorry I can't be of more help, but the performace since rails has plummeted.

If you wish to come on our server "Starmade 40k" then please let me know so I can make sure I'am logged on.

Best,

Phocian

Details

Task Type
Bug
Testing Results
Affected Gamemode(s)
Multiplayer
Reproducible
Yes
Category
Engine
First occurrence (version)
0.19361
Hardware/Software/System
OS-Specific
No
Hardware-Specific
No
Video Card Vendor
Other
Serverconfig (server.cfg)
<replace this line with the file content>
Clientconfig (settings.cfg)
<replace this line with the file content>

Related Objects

Event Timeline

Phocian updated the task description. (Show Details)Aug 4 2015, 5:39 PM
Phocian changed Category from none/unspecified to Engine.
Phocian changed Affected Gamemode(s) from none/unspecified to Multiplayer.
Phocian changed Reproducible from uncertain to Yes.
Phocian set Last tested (version) to 0.19361.
Phocian changed Video Card Vendor from uncertain to AMD/ATI.
Phocian set Video Card Model to R9 290 Sapphire.
Phocian edited Serverconfig (server.cfg). (Show Details)
Phocian edited Clientconfig (settings.cfg). (Show Details)
Phocian added a subscriber: Phocian.
Phocian created this task.
Restricted Application added a project: Issue Navigation. · View Herald TranscriptAug 4 2015, 5:39 PM
SmilingDemon added a subscriber: SmilingDemon.EditedAug 4 2015, 6:48 PM
SmilingDemon claimed this task.

could you please add the server.cfg and the hardware specifications of the server and maybe the start options ?
and this is more a support problem maybe.
without a clear bugged out reason for lagging that can be replicated

SmilingDemon added a project: Starmade.Aug 4 2015, 6:51 PM
SmilingDemon changed the visibility from "Custom Policy" to "Public (No Login Required)".
SmilingDemon changed the edit policy from "Task Author" to "Starmade (Project)".
SmilingDemon set Task Type to Bug.
SmilingDemon set First occurrence (version) to 0.19361.
SmilingDemon removed Last tested (version).
SmilingDemon set OS-Specific to No.
SmilingDemon set Hardware-Specific to No.
SmilingDemon changed Video Card Vendor from AMD/ATI to Other.
SmilingDemon removed Video Card Model.
SmilingDemon moved this task from New / Unconfirmed to Feedback on the Issue Navigation board.
SmilingDemon triaged this task as Normal priority.
Phocian added a comment.Aug 4 2015, 7:02 PM

Hi SmilingDemon,

I don't have access to the server.cfg or the start options.
The main admin is away and has been for a month, but I shall mail him and see if he will allow me access if I can get hold of him!

All I can say are that these issues happening in single player and for other players I have been talking to.
As you may remember I have been testing my own desktop computer and changing settings to basic etc to try and improve the game.
I have also tested on an alienware portable desktop which is quite powerful to see if maybe it was my computer but it is the same on the server and single player. Which suggests it is linked to the new systems in game.

As soon as I can get you the requested server info I will add it to this task.

Best,

Phocian

AndyP added a subscriber: AndyP.Aug 4 2015, 7:36 PM
AndyP closed this task as Invalid.

Please open a support ticket by sending a mail to
support (at) star (minus) made (dot) org

or use:
http://help.star-made.org/

Sorry for this, but we cannot work on support cases here,
and publishing the config may not be something the server-owner wants to do.
If you know the server-owner or have a way to contact him, feel free to ask him to drop a message to support, or to me directly.
Will look into the causes.

  • Andy
Restricted Application removed a project: Issue Navigation. · View Herald TranscriptAug 4 2015, 7:36 PM
Restricted Application removed a subscriber: AndyP. · View Herald Transcript
SmilingDemon removed SmilingDemon as the assignee of this task.Aug 4 2015, 7:42 PM
AndyP shifted this object from the S1 Public space to the S3 Starmade space.Aug 11 2015, 11:39 PM
AndyP changed the edit policy from "Starmade (Project)" to "All Users".
Restricted Application added a project: Engine. · View Herald TranscriptMar 10 2017, 6:29 PM