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Maniphest T1706

Starmade | Banned player is told to "Contact Schine for further assistance"
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Description

When a user is banned the connection rejected message will say:
"We are sorry this happened, please contact schine support for assistance"

Details

Task Type
Bug
Testing Results
Affected Gamemode(s)
Single and Multi
Reproducible
Yes
Last tested (version)
0.199.143
Category
Typos/Content
First occurrence (version)
0.198.477
Hardware/Software/System
OS-Specific
No
Hardware-Specific
No
Video Card Vendor
uncertain
Steps to reproduce

Ban a player from a server
That player should attempt to connect
Observe the ban message

Tester information (Internal use only)

Not fixed. Displays for both permanent and temporary bans.

Serverconfig (server.cfg)
<replace this line with the file content>
Clientconfig (settings.cfg)
<replace this line with the file content>

Related Objects

Event Timeline

Unknown Object (User) created this task.Jul 19 2016, 9:18 AM

Occured on Latest Version at the time of posting, can't seem to edit orginal post

lancake added a subscriber: lancake.Jul 19 2016, 9:42 PM
lancake claimed this task.

-validated- & -confirmed-

Probably was there for a while, apparently it's a message you get for all connection or runtime issues. Including being banned.

The exact string is:

We are sorry that this has happened. Please contact our support at help.star-made.org

It shouldn't appear for being banned.

lancake shifted this object from the S1 Public space to the S3 Starmade space.Jul 19 2016, 9:43 PM
lancake changed the visibility from "Custom Policy" to "Public (No Login Required)".
lancake changed the edit policy from "Task Author" to "Starmade (Project)".
lancake edited Tester information (Internal use only). (Show Details)
lancake changed Affected Gamemode(s) from Multiplayer to Single and Multi.
lancake changed Last tested (version) from Las to 0.198.477.
lancake changed First occurrence (version) from Unknown to 0.198.477.
lancake moved this task from New / Unconfirmed to Open / Validated on the Issue Navigation board.
lancake moved this task from Open / Validated to Confirmed on the Issue Navigation board.
lancake changed the task status from Open to In Queue (Game).
lancake triaged this task as Low priority.
Restricted Application edited projects, added Game Development; removed Issue Navigation. · View Herald TranscriptJul 19 2016, 9:44 PM
lancake moved this task from Unclassed to Issue affecting current release on the Starmade board.Aug 9 2016, 6:10 PM
lancake raised the priority of this task from Low to Release Blocker.
Restricted Application added a subscriber: AndyP. · View Herald TranscriptAug 9 2016, 6:10 PM
schema changed the task status from In Queue (Game) to Resolved.Aug 9 2016, 6:48 PM
Restricted Application edited projects, added Quality Assurance; removed Game Development. · View Herald TranscriptAug 9 2016, 6:48 PM
lancake changed the task status from Resolved to In Queue (Game).Aug 11 2016, 1:34 PM

-QA Testing-

Not fixed. Displays for both permanent and temporary bans.

Restricted Application edited projects, added Game Development; removed Quality Assurance. · View Herald TranscriptAug 11 2016, 1:34 PM
lancake edited Tester information (Internal use only). (Show Details)Aug 11 2016, 1:35 PM
lancake changed Last tested (version) from 0.198.477 to 0.199.143.
lancake lowered the priority of this task from Release Blocker to Low.Aug 25 2016, 6:57 PM
Auburn added a subscriber: Auburn.Dec 10 2016, 5:52 PM
Auburn changed the task status from In Queue (Game) to Resolved.

Fix already implemented.

Restricted Application edited projects, added Quality Assurance; removed Game Development. · View Herald TranscriptDec 10 2016, 5:52 PM
Restricted Application added a project: Typos. · View Herald TranscriptMar 10 2017, 6:10 PM
AndyP moved this task from Backlog / Unclassed to Alpha on the Typos board.Mar 15 2017, 1:15 PM
AndyP moved this task from Backlog / Unclassed to Confirmed fix on the Quality Assurance board.Mar 28 2017, 8:16 PM
AndyP closed this task as Closed.

Fix confirmed.

However, creating another task for a quite similar case.

T2307: Player not being on the whitelist is told to contact Schine

Restricted Application removed a project: Quality Assurance. · View Herald TranscriptMar 28 2017, 8:17 PM
Restricted Application removed a subscriber: AndyP. · View Herald Transcript