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Maniphest T1587

Starmade | Launcher Displays a Critical Error when loading, and then wont update
Closed, RejectedPublic
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Description

anytime i load the launcher (Legacy launcher) it displays a critical error and then wont update to the latest version

Details

Task Type
Bug
Testing Results
Affected Gamemode(s)
Launcher
Reproducible
uncertain
Category
none/unspecified
Hardware/Software/System
OS-Specific
Windows Only
Hardware-Specific
No
Video Card Vendor
AMD/ATI
Serverconfig (server.cfg)
<replace this line with the file content>
Clientconfig (settings.cfg)
<replace this line with the file content>

Event Timeline

Restricted Application added a project: Issue Navigation. · View Herald TranscriptJun 19 2016, 1:51 AM
SmilingDemon shifted this object from the S1 Public space to the S3 Starmade space.Jun 19 2016, 6:21 AM
SmilingDemon changed the visibility from "Custom Policy" to "Public (No Login Required)".
SmilingDemon changed the edit policy from "Task Author" to "Starmade (Project)".
SmilingDemon claimed this task.
SmilingDemon triaged this task as Normal priority.
SmilingDemon added a comment.Jun 19 2016, 6:24 AM

-Feedback-

Sounds like a support problem to me not as if it is a bug.

did you use Version v16?
where did you place it? avoid folders protected by the OS like Programs or Desktop.
the same goes for the install folder for the game itself.
what exactly is the error? could you supply a screenshot?

admiral_pheonix added a comment.Jun 19 2016, 8:10 AM
In T1587#61832, @SmilingDemon wrote:

-Feedback-
Sounds like a support problem to me not as if it is a bug.
did you use Version v16?
where did you place it? avoid folders protected by the OS like Programs or Desktop.
the same goes for the install folder for the game itself.
what exactly is the error? could you supply a screenshot?

no i plan to update to v16 tomorrow, and i've always kept my Starmade on my desktop and never had any issues before, and it gives a multiple point error, and i can get a screen shot if the problem persist after i update to V16

SmilingDemon closed this task as Rejected.Jun 19 2016, 10:32 AM

-rejected-

Ok ... the older launcher couldnt handle the new version numbers.
closing this.
If you have further problems please open a support ticket under
https://starmade.freshdesk.com/support/tickets/new

Restricted Application edited projects, added Starmade; removed Issue Navigation. · View Herald TranscriptJun 19 2016, 10:32 AM
admiral_pheonix added a comment.Jun 19 2016, 11:01 PM
In T1587#61848, @SmilingDemon wrote:

-rejected-
Ok ... the older launcher couldnt handle the new version numbers.
closing this.
If you have further problems please open a support ticket under
https://starmade.freshdesk.com/support/tickets/new

updating fixed it, thanks

AndyP moved this task from Unclassed to Archived on the Starmade board.Aug 26 2016, 10:32 AM