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Starmade | Sectors loading in very slowly
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Description

Some sectors are loading very slowly.

Ships and stations have large cunk sections missing.
Sector 1 Homebase)
Sector 2 Warp Gate and 400m long ship

Admin Teleporting an affected ship to a adjoining sector results in that ship loading in quickly.
I stayed in a problem sector and a player logged out and back in.
At this point the homebase had fully loaded in for me ( after 10 minutes) but for the player he initally couldn't see anything aside from markers, could not even see me. After a minute or so small chunks started to apopear.

Advised players to renstall client including myself as admin. Clean install from old launcher did not fix the issue.
Performed sector repairs, didnt fix the issue.
Server restart didnt fix the issue.
Server shut down and then restarted appears to have solved the problem for the moment.
Perhaps a desync to the client?

Details

Task Type
Bug
Testing Results
Affected Gamemode(s)
Single and Multi
Reproducible
Yes
Last tested (version)
0.19616 (Dev)
Category
Engine
First occurrence (version)
0.19592
Hardware/Software/System
OS-Specific
No
Hardware-Specific
No
Video Card Vendor
uncertain
Steps to reproduce
  1. tp to a sector (that has something in it)
  2. notice that not a single entity loads for you for the first 2 seconds
Tester information (Internal use only)

It's mostly fine. Sectors may even load faster now.

There's however a delay in it, the first 2-3 seconds after entering a sector, nothing loads. After that it's fine.
That delay doesn't really get longer or shorter depending on amount of entities or size so not sure to what it would be related.

Serverconfig (server.cfg)
<replace this line with the file content>
Clientconfig (settings.cfg)
<replace this line with the file content>

Event Timeline

Phocian updated the task description. (Show Details)Mar 5 2016, 4:51 PM
Phocian set First occurrence (version) to 0.19592.
Phocian edited Serverconfig (server.cfg). (Show Details)
Phocian edited Clientconfig (settings.cfg). (Show Details)
Phocian added a subscriber: Phocian.
Phocian created this task.
Restricted Application added a project: Issue Navigation. · View Herald TranscriptMar 5 2016, 4:51 PM
lancake added a subscriber: lancake.Mar 6 2016, 7:12 PM
lancake claimed this task.

-Validated-

Might be multiple issues in 1 task.

Slow loading and some chunks not loading (client side only?)

lancake shifted this object from the S1 Public space to the S3 Starmade space.Mar 6 2016, 7:13 PM
lancake changed the visibility from "Custom Policy" to "Public (No Login Required)".
lancake changed the edit policy from "Task Author" to "Starmade (Project)".
lancake set Task Type to Bug.
lancake set Category to Engine.
lancake set OS-Specific to No.
lancake set Hardware-Specific to No.
lancake set Video Card Vendor to uncertain.
lancake set Affected Gamemode(s) to Single and Multi.
lancake set Reproducible to Yes.
lancake set Last tested (version) to 0.19595 (Dev).
lancake triaged this task as Urgent priority.
Restricted Application added a subscriber: AndyP. · View Herald TranscriptMar 6 2016, 7:13 PM
lancake changed the task status from Open to In Queue (Game).Mar 12 2016, 8:09 PM

-Confirmed-

Can be reproduce by spawning in multiple (big?) ships in succession. The 1st one should load fully and at a decent speed. The 2nd and 3rd one will most likely load a part of it and then grind to a slow crawl, sometimes they just stop loading completely.

Entering a sector with many ships should trigger the same, seems that it can't handle multiple ships at once.

Restricted Application edited projects, added Starmade, Game Development; removed Issue Navigation. · View Herald TranscriptMar 12 2016, 8:09 PM
lancake edited Steps to reproduce. (Show Details)Mar 12 2016, 8:10 PM
lancake edited Tester information (Internal use only). (Show Details)
lancake raised the priority of this task from Urgent to Release Blocker.
schema added a subscriber: schema.Mar 12 2016, 9:01 PM
schema changed the task status from In Queue (Game) to Resolved.
Restricted Application edited projects, added Quality Assurance; removed Game Development. · View Herald TranscriptMar 12 2016, 9:01 PM

This appears to be fixed completely, can't reproduce anymore even multiple large ships and stations.
Going to leave it open for a while to see if it pops up again.

lancake changed Last tested (version) from 0.19595 (Dev) to 0.19616 (Dev).Mar 20 2016, 1:55 AM
lancake moved this task from Confirmed fix to Backlog / Unclassed on the Quality Assurance board.
lancake changed the task status from Resolved to In Queue (Game).
lancake lowered the priority of this task from Release Blocker to Normal.

-QA Testing-

It's mostly fine. Sectors may even load faster now.

There's however a delay in it, the first 2-3 seconds after entering a sector, nothing loads. After that it's fine.
That delay doesn't really get longer or shorter depending on amount of entities or size so not sure to what it would be related.

Restricted Application edited projects, added Game Development; removed Quality Assurance. · View Herald TranscriptMar 20 2016, 1:57 AM
lancake edited Steps to reproduce. (Show Details)Mar 20 2016, 1:58 AM
lancake edited Tester information (Internal use only). (Show Details)
lancake mentioned this in Unknown Object (Maniphest Task).Apr 17 2016, 10:01 PM
AndyP changed the task status from In Queue (Game) to In Queue.Mar 10 2017, 5:18 PM
Restricted Application added a project: Engine. · View Herald TranscriptMar 10 2017, 5:18 PM
AndyP moved this task from Backlog / Unclassed to Data on the Engine board.Mar 24 2017, 8:39 PM
AndyP edited projects, added Engine (Data); removed Engine.
AndyP closed this task as Closed.

Fixed by heavy overhauls in the past. (Chunk32 for example)

Restricted Application removed a project: Game Development. · View Herald TranscriptMar 24 2017, 9:23 PM
Restricted Application removed a subscriber: AndyP. · View Herald Transcript