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Starmade | EOFExcpetion upon requesting sync
Closed, RejectedPublic

Description

Connecting to any server produces an End of line error, clearing client cache or any previously suggested fixes do not work, however using a Virtual Private Network SOMETIMES resolves the issues

http://pastebin.com/tKc4Rkwi <--- Log Dump

Details

Task Type
Bug
Testing Results
Affected Gamemode(s)
Multiplayer
Reproducible
Yes
Last tested (version)
Lastest Version at the time of posting
Category
none/unspecified
First occurrence (version)
Unknown
Hardware/Software/System
OS-Specific
No
Hardware-Specific
No
Video Card Vendor
AMD/ATI
Video Card Model
AMD R9 200 Series
User/Reporter/Contact
Username on Registry
RedAlert_007
Steps to reproduce
  1. Connect to any server
  2. EOFExcpetion thrown upon requesting sync
Detected video (Graphicsinfo.txt)

Running on thread: ClientThread
Adapter: aticfx64
Driver Version: 8.17.10.1429
Vendor: ATI Technologies Inc.
OpenGL Version: 4.5.13416 Compatibility Profile Context 15.300.1025.1001
Renderer: AMD Radeon R9 200 Series
GLSL Ver: 4.40

SMC-Report

Do not have access to this tool

Serverconfig (server.cfg)

Do not have access to this

Clientconfig (settings.cfg)

C_USE_NEW_PLAYER_MODEL_ = true
CONTROL_HELP = false
C_MOUSE_BUTTOM_SWITCH = false
G_RESOLUTION = 1920 x 1080
G_FULLSCREEN = true
G_VSYNCH = false
G_FOV = 85.0
G_MAX_SEGEMENTSDRAWN = 200000
G_DRAW_SURROUNDING_GALAXIES_IN_MAP = false
HIT_INDICATION_NUMBERS_LIFETIME = 0.4
D_LIFETIME_NORM = 0
G_WINDOWED_BORDERLESS = false
S_SOUND_SYSTEM_ENABLED = true
S_SOUND_ENABLED = true
S_SOUND_VOLUME_GLOBAL = 4
N_TRANSMIT_RAW_DEBUG_POSITIONS = false
C_SELECTED_JOYSTICK = 0
ICON_BAKERY_BLOCKSTYLE_ROTATE_DEG = -90.0
MOUSE_WHEEL_SENSIBILITY = 7.0E-4
BUILD_MODE_SHIFT_SPEED = 25.0
ORBITAL_CAM_SPEED = 0.5
G_DAMAGE_DISPLAY = 600
G_STAR_COUNT = 4096
G_VBO_BULKMODE_SIZE = 4
G_DRAW_FOG = false
G_DRAW_BEAMS = true
G_DRAW_EXHAUST_PLUMS = true
D_INFO_CONTROLMANAGER = false
D_INFO_SHADER = true
T_ENABLE_TEXTURE_BAKER = false
D_INFO_DRAW_TIMES = false
D_INFO_DRAW_SPACE_PARTICLE = false
G_SPACE_PARTICLE = true
G_DRAW_MOUSE_COLLISION = false
G_ATMOSPHERE_SHADER = normal
G_SHADOW_QUALITY = BEST
G_DRAW_SHIELDS = true
G_DRAW_WATER = true
G_DRAW_BACKGOUND = true
G_WATER_USER_MIPMAPS = false
E_NAVIGATION_FILTER = 629
G_DRAW_ENTITIES = true
G_FRUSTUM_CULLTING = true
G_DRAW_EFFECTS = true
G_SHADER_RELOAD = false
G_FRAMRATE_FIXED = 60
G_SHADERS_ACTIVE = true
G_DEBUG_DRAW_GRID = false
G_DEBUG_DRAW_LINES = true
F_FRAME_BUFFER_USE = false
T_TERRAIN_DRAW = true
T_TERRAIN_WIREFRAME_DRAW = false
G_CULLING_ACTIVE = true
G_TEXTURE_ARRAYS = false
G_AUTO_NORMALIZATION = true
G_DRAW_BY_SIDES = true
G_WIREFRAMED = false
G_NORMAL_MAPPING = false
G_TEXTURE_COMPRESSION_BLOCKS = false
G_TEXTURE_ARRAY_COMPRESSION = true
G_TEXTURE_ARRAY_MIPMAP = true
G_TEXTURE_MIPMAP = true
G_SHADOWS = false
G_SHADOWS_VSM = false
S_PAUSED = false
S_SETTINGS_SHOW = false
MINIMAP_MODE = SMALL
SECTOR_INDICATION_MODE = INDICATION_ONLY
S_KEY_ALLOW_DUPLICATES = true
G_PROD_BG = false
G_PROD_BG_QUALITY = 2048
G_TEXTURE_PACK = Default
GIF_WIDTH = 640
GIF_HEIGHT = 640
GIF_FPS = 15
GIF_GUI = false
G_DEBRIS_THRESHOLD_MS = 4
G_TEXTURE_PACK_RESOLUTION = 128
S_INITIAL_SETTING = Multi Player
S_GAME_MODE = Sandbox
G_BONE_ANIMATION = true
P_NT_DEBUG_ACTIVE = false
P_PHYSICS_DEBUG_ACTIVE_OCCLUSION = false
P_PHYSICS_DEBUG_ACTIVE = false
P_PHYSICS_DEBUG_MODE = 0
G_DEUBG_LINE_DRAWING_ACTIVATED = false
G_WINDOW_START_POSITION = center
G_DRAW_GUI_ACTIVE = true
G_DRAW_NO_OVERLAYS = false
G_PARTICLE_SORTING = true
P_PHYSICS_ACTIVATED = true
G_SMOKE_QUALITY = false
G_DRAW_STARS = true
G_DRAW_PASTE_PREVIEW = true
G_USE_SPRITE_VBO = true
S_TUTORIAL = false
G_AUTOSELECT_CONTROLLERS = true
S_INFO_DRAW = FPS_AND_PING
G_VBO_FLAG = STATIC
N_LAG_COMPENSATION = true
N_IGNORE_SAVED_UPLINK_CREDENTIALS_IN_SINGLEPLAYER = true
N_SERVER_TIME_UPDATE_FREQUENCE = 2000
M_TEXTURE_PACK_CONFIG_TOOL = ./data/textures/block/Default/64/
G_MULTI_SAMPLE = 0
G_MIPMAP_LEVEL_MAX = 3
M_MOUSE_SENSITIVITY = 0.5
G_HIT_INDICATION_SIZE = 1.0
F_BLOOM = false
F_BLOOM_INTENSITY = 0.4
S_MOUSE_LOCK = true
G_DRAW_ADV_BUILDMODE_BLOCK_PREVIEW = true
G_DRAW_ALL_CONNECTIONS = false
G_SHOW_PURE_NUMBERS_FOR_SHIELD_AND_POWER = false
S_FLIP_HOTBAR_MOUSEWHEEL_WITHOUT_CTRL = true
S_ZOOM_MOUSEWHEEL = SLOTS
S_MOUSE_SHIP_INVERT = false
S_MOUSE_ALL_INVERT = false
S_USE_REGION_SIGNATURE_TEST = false
G_PREVIEW_TO_BUILD_BLOCK = true
S_EXIT_ON_ESC = false
G_USE_HIGH_QUALITY_ACKGROUND = false
G_DRAW_POPUPS = true
G_USE_VBO_MAP = true
G_DRAW_JUMP_OVERLAY = true
G_MAG_FILTER_LINEAR_BLOCKS = false
G_MAG_FILTER_LINEAR_GUI = false
G_MAX_BEAMS = 1024
SEGMENT_REQUEST_BATCH = 32
CLIENT_BUFFER_SIZE = 65536
ICON_BAKERY_SINGLE_RESOLUTION = 150
G_RAYTRACE_COUNT = 16
ICON_BAKERY_SINGLE_ICONS = false
G_MUST_CONFIRM_DETACHEMENT_AT_SPEED = 50.0
G_USE_SHADER4 = true
O_OCULUS_RENDERING = false
G_USE_VERTEX_LIGHTING_ONLY = true
CLIENT_TRAFFIC_CLASS = true
G_DRAW_SELECTED_BLOCK_WOBBLE = true
G_USE_TWO_COMPENENT_SHADER = false
A_FORCE_AUTHENTICATION_METHOD = -1
MIN_FFA = 2
B_UNDO_REDO_MAX = 30
N_ARTIFICIAL_DELAY = 0
SEGMENT_PIECE_QUEUE_SINGLEPLAYER = 32767
G_MAX_MISSILE_TRAILS = 128
G_USE_OCCLUSION_CULLING = false
C_AUTOASSIGN_WEAPON_SLOTS = true
G_DRAW_NT_STATS_OVERLAY = false
CLIENT_CUSTOM_TEXTURE_PATH = ./customBlockTextures
SECRET = none
USE_OPEN_AL_SOUND = true
LIMIT_FPS_UNFOCUS = true
GUI_USE_DISPLAY_LISTS = false
USE_GL_MULTI_DRAWARRAYS = false
USE_GL_MULTI_DRAWARRAYS_INITIAL_SET = false
CHAT_CLOSE_ON_ENTER = true
A_FORCE_LOCAL_SAVE_ENABLED_IN_SINGLE_PLAYER = false
G_SHIP_INFO_ZOOM = 1
G_SINGLEPLAYER_CREATIVE_MODE = true
G_DRAW_LAG_OBJECTS_IN_HUD = false
G_SHOW_SYMMETRY_PLANES = true
LANGUAGE_PACK = english
DELETE_SEVER_DATABASE_ON_STARTUP = false
G_BASIC_SELECTION_BOX = false

Java Version (32bit)

Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

X:\WINDOWS\system32>java -d32
Error: This Java instance does not support a 32-bit JVM.
Please install the desired version.

X:\WINDOWS\system32>

Java Version (64bit)

Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

X:\WINDOWS\system32>java -d32
Error: This Java instance does not support a 32-bit JVM.
Please install the desired version.

X:\WINDOWS\system32>java -d64
Usage: java [-options] class [args...]

        (to execute a class)
or  java [-options] -jar jarfile [args...]
        (to execute a jar file)

where options include:

-d32          use a 32-bit data model if available
-d64          use a 64-bit data model if available
-server       to select the "server" VM
              The default VM is server.

-cp <class search path of directories and zip/jar files>
-classpath <class search path of directories and zip/jar files>
              A ; separated list of directories, JAR archives,
              and ZIP archives to search for class files.
-D<name>=<value>
              set a system property
-verbose:[class|gc|jni]
              enable verbose output
-version      print product version and exit
-version:<value>
              Warning: this feature is deprecated and will be removed
              in a future release.
              require the specified version to run
-showversion  print product version and continue
-jre-restrict-search | -no-jre-restrict-search
              Warning: this feature is deprecated and will be removed
              in a future release.
              include/exclude user private JREs in the version search
-? -help      print this help message
-X            print help on non-standard options
-ea[:<packagename>...|:<classname>]
-enableassertions[:<packagename>...|:<classname>]
              enable assertions with specified granularity
-da[:<packagename>...|:<classname>]
-disableassertions[:<packagename>...|:<classname>]
              disable assertions with specified granularity
-esa | -enablesystemassertions
              enable system assertions
-dsa | -disablesystemassertions
              disable system assertions
-agentlib:<libname>[=<options>]
              load native agent library <libname>, e.g. -agentlib:hprof
              see also, -agentlib:jdwp=help and -agentlib:hprof=help
-agentpath:<pathname>[=<options>]
              load native agent library by full pathname
-javaagent:<jarpath>[=<options>]
              load Java programming language agent, see java.lang.instrument
-splash:<imagepath>
              show splash screen with specified image

See http://www.oracle.com/technetwork/java/javase/documentation/index.html for more details.

X:\WINDOWS\system32>

Event Timeline

Unknown Object (User) created this task.May 20 2016, 6:19 AM
Restricted Application added a project: Issue Navigation. · View Herald TranscriptMay 20 2016, 6:19 AM
SmilingDemon shifted this object from the S1 Public space to the S3 Starmade space.May 20 2016, 9:46 AM
SmilingDemon changed the visibility from "Custom Policy" to "Public (No Login Required)".
SmilingDemon changed the edit policy from "Task Author" to "Starmade (Project)".
SmilingDemon claimed this task.
SmilingDemon closed this task as Rejected.May 20 2016, 9:50 AM

-rejected-

sorry but this isnt a bug. it sounds like a network problem on your end or an ISP problem.
the bug testers cant help there.

open a support ticket here
https://starmade.freshdesk.com/support/tickets/new

maybe someone there has experiences with this problem

Restricted Application edited projects, added Starmade; removed Issue Navigation. · View Herald TranscriptMay 20 2016, 9:50 AM
Unknown Object (User) added a comment.May 20 2016, 12:08 PM

[2016-05-20 16:01:32] [CLIENT] WARNING: received large (>128kb) NT package: 2293078 / 2293078

I am pretty sure a packet size throttle would fix this... but eh, ok

AndyP moved this task from Unclassed to Archived on the Starmade board.Aug 26 2016, 10:34 AM