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Launcher | Launcher hangs on startup
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Description

While your servers were down, every time I launched the launcher it would hang with a window with only the title and close button. Every thing else was blank and the close button did not work. Had to shut it down with the system monitor or a reboot.
As soon as your servers came back up, the problem went away.

Details

Task Type
Bug
Testing Results
Affected Gamemode(s)
none/unspecified
Reproducible
uncertain
Category
Launcher
First occurrence (version)
0.19592
Hardware/Software/System
OS-Specific
No
Hardware-Specific
No
Video Card Vendor
uncertain
Steps to reproduce

Have your servers go down.
Launch launcher.
Debian 8 (mate desktop)

Tester information (Internal use only)

Assumable main factor in the problem:

Have the site unreachable. (No connection to internet at all) and it skips directly and causes no hanging.
If the name is resolved, and the connection times out, it does this for every single step again.
Rare corner case, but should possibly offer after 10seconds to go into "offline mode" and skip all further connection attempts.

Serverconfig (server.cfg)
<replace this line with the file content>
Clientconfig (settings.cfg)
<replace this line with the file content>

Can't find file.

Java Version (32bit)

Error: This Java instance does not support a 32-bit JVM.
Please install the desired version.

Java Version (64bit)

java version "1.8.0_74"
Java(TM) SE Runtime Environment (build 1.8.0_74-b02)
Java HotSpot(TM) 64-Bit Server VM (build 25.74-b02, mixed mode)

Event Timeline

AnimusMontus updated the task description. (Show Details)Mar 17 2016, 8:52 PM
AnimusMontus changed Category from none/unspecified to Launcher.
AnimusMontus set First occurrence (version) to 0.19592.
AnimusMontus edited Serverconfig (server.cfg). (Show Details)
AnimusMontus edited Clientconfig (settings.cfg). (Show Details)
AnimusMontus edited Java Version (32bit). (Show Details)
AnimusMontus edited Java Version (64bit). (Show Details)
AnimusMontus edited Steps to reproduce. (Show Details)
AnimusMontus added a subscriber: AnimusMontus.
AnimusMontus created this task.
Restricted Application added a project: Issue Navigation. · View Herald TranscriptMar 17 2016, 8:52 PM
AndyP shifted this object from the S1 Public space to the S5 Launcher space.Mar 17 2016, 9:37 PM
AndyP changed the visibility from "Custom Policy" to "Public (No Login Required)".
AndyP changed the edit policy from "Task Author" to "Starmade (Project)".
AndyP set Task Type to Bug.
AndyP set OS-Specific to No.
AndyP set Hardware-Specific to No.
AndyP set Video Card Vendor to uncertain.
AndyP set Affected Gamemode(s) to none/unspecified.
AndyP set Reproducible to uncertain.
AndyP claimed this task.
AndyP triaged this task as Normal priority.
AndyP edited Tester information (Internal use only). (Show Details)Mar 17 2016, 9:39 PM
AndyP moved this task from New / Unconfirmed to Confirmed on the Issue Navigation board.
AndyP changed the task status from Open to In Queue (Launcher).

-Validated-
-Confirmed-

Added relevant information to reproduce in tester information field.

Restricted Application edited projects, added Starmade, Launcher Development; removed Issue Navigation. · View Herald TranscriptMar 17 2016, 9:40 PM
calani added a subscriber: calani.Mar 24 2016, 12:38 AM

Interesting response to not having a connection.
Adding an offline-only mode and have the launcher intelligently fallback to it should resolve this issue.

This also ties in nicely with the planned registry/auth/forums/etc. status indicators.

Does this happen on any platform besides Debian 8 (mate)?

AndyP added a comment.Apr 3 2016, 7:16 PM

It happens the same way on my windows 8.1 computer, but not reliable enough.

It usually took ages to load the initial window, and then came up with the "login" screen, but sometimes it really got stuck for several minutes.
So could be a missing timeout handler on some type of connection.

calani added a comment.May 2 2016, 3:56 PM

Possible duplicate of T780?

Restricted Application removed a project: Launcher Development. · View Herald TranscriptMay 2 2016, 10:42 PM
AndyP added a comment.May 2 2016, 10:43 PM

correct, my bad. =)
Fixed and merged.

AndyP moved this task from Unclassed to Archived on the Starmade board.Aug 26 2016, 10:44 AM