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Starmade | Tutorial gets stuck
Closed, RejectedPublic

Description

When you abort the Tutorial in a special Way This happens:

To reach this you click: [Skip] [Skip] [Exit Tutorial] [Yes]
(Speed after loading the game seems important to reproduce)

Actual Result:
user is returned to expected sector, but tutorial dialog has a good chance of not going away, leaving the user suck and un-able to interact with the world or any other elements in the UI

Expected result:
user is returned to the normal world, dialog closes and is able to interact with the UI/world in a normal way

@xarses
I was able to confirm it in a similar (but not exact manner)

from a game with disabled tutorial start (Tutorial: OFF)

  1. Move away from world start station (440m)
  2. Menu -> tutorials -> Tutorial startup -> [ok] -> [skip] -> [skip] -> [skip] ... until it places you

Result) You will be outside the station all together.

Expected result) You would be at the proper location inside the tutorial station.

(exit tutorial works, and places you back at your previous location)

Second test:
Tutorial: ON

[skip] -> [skip] -> [exit tutorial] -> [ok]
results in suck window, very high cpu usage as documented by OP.

reproduced 2/3 times tried. Speed does appear to help to reproduce. (IE while the world is still loading)

Details

Task Type
Bug
Testing Results
Affected Gamemode(s)
Single and Multi
Reproducible
Yes
Last tested (version)
0.19346 (Dev)
Category
Ingame GUI/HUD
Hardware/Software/System
OS-Specific
No
Hardware-Specific
No
Video Card Vendor
uncertain
Serverconfig (server.cfg)
<replace this line with the file content>
Clientconfig (settings.cfg)
<replace this line with the file content>

Related Objects

Event Timeline

Oninoni updated the task description. (Show Details)Jul 27 2015, 11:04 AM
Oninoni changed Category from none/unspecified to Ingame GUI/HUD.
Oninoni changed Affected Gamemode(s) from none/unspecified to Single and Multi.
Oninoni set Last tested (version) to 0.19345.
Oninoni edited Serverconfig (server.cfg). (Show Details)
Oninoni edited Clientconfig (settings.cfg). (Show Details)
Oninoni added a subscriber: Oninoni.
Oninoni created this task.
Oninoni raised the priority of this task from to Needs Triage/Unclassed.
Restricted Application added a project: Issue Navigation. · View Herald TranscriptJul 27 2015, 11:04 AM

It would be appropiate to add this to T172, instead of being a bug report on its own.

But i also cant reproduce this
on game start i do choose skip - skip - exit tutorial then i do get either a window with OK button to exit or the Tutorial window with Close ... nothing is stuck.
where did you try that and how fast did you click the selections ?

SmilingDemon changed the visibility from "Custom Policy" to "Starmade (Project)".
SmilingDemon set Task Type to Bug.
SmilingDemon set Reproducible to uncertain.
SmilingDemon changed Last tested (version) from 0.19345 to 0.19345 (Dev).
SmilingDemon set OS-Specific to No.
SmilingDemon set Hardware-Specific to No.
SmilingDemon set Video Card Vendor to uncertain.
SmilingDemon moved this task from New / Unconfirmed to Feedback on the Issue Navigation board.
SmilingDemon triaged this task as Normal priority.
SmilingDemon changed the visibility from "Starmade (Project)" to "Public (No Login Required)".Jul 27 2015, 3:42 PM

It has to be relatively fast. I get it nearly every time

xarses updated the task description. (Show Details)Jul 28 2015, 6:19 AM
xarses changed Reproducible from uncertain to Yes.
xarses changed Last tested (version) from 0.19345 (Dev) to 0.19346 (Dev).
xarses added a subscriber: SmilingDemon.
xarses claimed this task.
xarses added a comment.EditedJul 28 2015, 6:34 AM

I was able to confirm it in a similar (but not exact manner)

from a game with disabled tutorial start (Tutorial: OFF)

  1. Move away from world start station (440m)
  2. Menu -> tutorials -> Tutorial startup -> [ok] -> [skip] -> [skip] -> [skip] ... until it places you

Result) You will be outside the station all together.

Expected result) You would be at the proper location inside the tutorial station.

(exit tutorial works, and places you back at your previous location)

Second test:
Tutorial: ON

[skip] -> [skip] -> [exit tutorial] -> [ok]
results in suck window, very high cpu usage as documented by OP.

reproduced 2/3 times tried. Speed does appear to help to reproduce. (IE while the world is still loading)

xarses moved this task from Feedback to Confirmed on the Issue Navigation board.Jul 28 2015, 6:34 AM
xarses updated the task description. (Show Details)Jul 28 2015, 6:42 AM
xarses changed the task status from Open to In Queue (Game).
Restricted Application edited projects, added Game Development; removed Issue Navigation. · View Herald TranscriptJul 28 2015, 6:42 AM
AndyP changed the edit policy from "Task Author" to "Starmade (Project)".Jul 28 2015, 7:46 AM
AndyP added a subscriber: xarses.
AndyP claimed this task.
AndyP reassigned this task from AndyP to xarses.
xarses updated the task description. (Show Details)Jul 30 2015, 5:43 PM
AndyP shifted this object from the S1 Public space to the S3 Starmade space.Aug 11 2015, 11:35 PM
AndyP changed the edit policy from "Starmade (Project)" to "All Users".
AndyP added a subscriber: AndyP.Aug 16 2015, 7:59 PM

Possibly cause brought up by support ticket:
Touch an area trigger while logout

lancake renamed this task from Tutorial get's stuck to Tutorial gets stuck.Mar 27 2016, 1:51 PM
lancake added a subscriber: lancake.Jun 5 2016, 9:25 PM
lancake closed this task as Rejected.

-rejected-

Not relevant anymore.

Restricted Application removed a project: Game Development. · View Herald TranscriptJun 5 2016, 9:25 PM
Restricted Application removed a subscriber: AndyP. · View Herald Transcript
Restricted Application added a project: GUI/HUD. · View Herald TranscriptMar 10 2017, 6:30 PM