Having an exact predictable status on all files in your game folder is helping you and us, that includes:
- no mods,
- changed block config
- changes made by servers with modified games like warp gates or any non-standard content
(Yes I have seen servers damaging the client permanently and changing its behaviour without having to install any file to the client directory. Just by fiddling around serverside.)
To create a proper testing and log environment please create a so-called "Predictable Game State".
browse your hard-disk (C:) and create a new folder.
We suggest using the path:
C:\Starmade
however, any path not in a protected area from windows will work. ('Programs', 'Desktop', 'Download' and 'My Files' are places that can cause problems. Antivirus scanners block access or scan every file-access and slow down your game without a good reason.)
(Linux and OSX require a similar well selected path that is not influenced by the OS.)
Now place a fresh downloaded launcher from the official download page
http://star-made.org/download
in that folder and start it.
Now select the correct path in the Launcher:
{F56}
enter the correct path into the opening dialog:
{F54}
Hit OK and
let it install the latest version by clicking on:
{F58}
in the Launcher.
Now test the issue you are
Open:
C:\Starmade\StarMade\logs
and send in all files you see in that folder.
We will check for the source of the problems then.