Change Details

Wedtm: What can go here? AndyP: I suppose tester related documents, and information, or if a later support integration is being used the default solutions for common problems, so combining this: [[ http://bugs.star-made.org/projects/starmade-game/wiki/index | Redmine-Wiki-Index ]] and [[ http://help.star-made.org/support/solutions | Help-Desk-Knowledgebase ]]

= Overview You will find out what phabricator is and how it can help you and us improve Starmade and have the bugs you encountered filed and fixed in long term. = Reporting bugs Okay, you found a bug and want to report it? No problem! Read this page carefully and you should have your bug reported correctly and most likely fixed very soon. ==== Prerequisites At first you should make sure we do not know about it already. [[ http://phab.starma.de/maniphest/query/open/ | Search ]] for keywords in the already known tickets. For any visible glitches, make sure you have the newest video card drivers. ==== Prepare your client This may seem too obvious, but we have quite a few reports of bugs that were introduced by broken files or client-mods or even server side configuration changes, please make sure you can reproduce the problem in a [[ http://phab.starma.de/w/predictable_game_state/ | Predictable Game State ]]. ==== Can you reproduce the bug? This is the most essential step in fixing a bug. Having a way to get the bug happen on the develeopers machines, will have a really high chance to get it fixed. Start writing down every step you have to do, right after preparing the new separate directory. Assume only 'Start a new single player game' as an obvious replacement for the multiple clicks required to make the game go to a new single player universe. Some bugs are not possible to trigger on purpose or are sort of random. Those need at least a log of them happening on a clean client and what you were doing while it happened, narrowed down to the absolutely essential factors encouraging it. ==== Report Okay, now you are ready to actually start the report. In case you have multiple things to report, you have to create a separate report for every issue. Read and open [[ http://phab.starma.de/w/create_bug_task/ | Create Bug Task ]] for the detailed instructions and a guide through the form and additional notes about the fields used.

Wedtm: What can go here?= Overview You will find out what phabricator is and how it can help you and us improve Starmade and have the bugs you encountered filed and fixed in long term. = Reporting bugs Okay, you found a bug and want to report it? No problem! Read this page carefully and you should have your bug reported correctly and most likely fixed very soon. ==== Prerequisites At first you should make sure we do not know about it already. [[ http://phab.starma.de/maniphest/query/open/ | Search ]] for keywords in the already known tickets. For any visible glitches, make sure you have the newest video card drivers. ==== Prepare your client This may seem too obvious, but we have quite a few reports of bugs that were introduced by broken files or client-mods or even server side configuration changes, please make sure you can reproduce the problem in a [[ http://phab.starma.de/w/predictable_game_state/ | Predictable Game State ]]. ==== Can you reproduce the bug? This is the most essential step in fixing a bug. Having a way to get the bug happen on the develeopers machines, will have a really high chance to get it fixed. Start writing down every step you have to do, right after preparing the new separate directory. Assume only 'Start a new single player game' as an obvious replacement for the multiple clicks required to make the game go to a new single player universe. Some bugs are not possible to trigger on purpose or are sort of random. Those need at least a log of them happening on a clean client and what you were doing while it happened, narrowed down to the absolutely essential factors encouraging it. AndyP: I suppose tester related documents, and information, or if a later support integration is being used the default solutions for common problems, so combining this:==== Report [[ http://bugs.star-made.org/projects/starmade-game/wiki/index | Redmine-Wiki-Index ]]Okay, now you are ready to actually start the report. In case you have multiple things to report, you have to create a separate report for every issue. Read and open and[[ http://phab.starma.de/w/create_bug_task/ | Create Bug Task ]] [[ http://help.star-made.org/support/solufor the detailed instructions and a guide through the form and additions | Help-Desk-Knowledgebase ]]al notes about the fields used.