Page MenuHomeSchine - Phabricator

Starmade | "report bug or crash" system does not work
Closed, InvalidPublic

Description

The game crashes every time I close and then reopen my laptop while playing the game (no other game on my laptop does this).

The "report bug or crash" window then pops up and seems to work initially, but when I click "send report and logs" the bar gets stuck at half way and the error message "ConnectExceptionConnection refused: connect" appears.

Details

Task Type
Bug
Testing Results
Affected Gamemode(s)
none/unspecified
Reproducible
Yes
Category
none/unspecified
Hardware/Software/System
OS-Specific
Windows Only
Hardware-Specific
No
Video Card Vendor
AMD/ATI
Serverconfig (server.cfg)
<replace this line with the file content>
Clientconfig (settings.cfg)
<replace this line with the file content>

Event Timeline

Speedyblupi updated the task description. (Show Details)Aug 9 2015, 11:59 AM
Speedyblupi changed Reproducible from uncertain to Yes.
Speedyblupi changed OS-Specific from No to Windows Only.
Speedyblupi changed Video Card Vendor from uncertain to AMD/ATI.
Speedyblupi edited Serverconfig (server.cfg). (Show Details)
Speedyblupi edited Clientconfig (settings.cfg). (Show Details)
Speedyblupi added a subscriber: Speedyblupi.
Speedyblupi created this task.
Restricted Application added a project: Issue Navigation. · View Herald TranscriptAug 9 2015, 11:59 AM
AndyP added a subscriber: AndyP.Aug 10 2015, 10:48 PM

this is more a support request, however, this is a connection problem then,
please check

  • your connection
  • firewall rules
  • security software

as gathering information and sending parts of it to a distant server may trigger a false positive alert on security software.

AndyP changed the visibility from "Custom Policy" to "Public (No Login Required)".Aug 10 2015, 10:48 PM
AndyP changed the edit policy from "Task Author" to "Starmade (Project)".
AndyP set Task Type to Bug.
AndyP set Category to none/unspecified.
AndyP set Affected Gamemode(s) to none/unspecified.
AndyP set Hardware-Specific to No.
AndyP claimed this task.

however, the "crash on close" may be related to some powersaving functions, try to disable them, like "stand-by on closing the lid" is usually a secure way to crash the virtual machine on most systems.

AndyP closed this task as Invalid.Aug 10 2015, 10:50 PM

However, this is not a bug, its more a hardware/driver combination issue.

Restricted Application removed a project: Issue Navigation. · View Herald TranscriptAug 10 2015, 10:50 PM
Restricted Application removed a subscriber: AndyP. · View Herald Transcript
AndyP shifted this object from the S1 Public space to the S3 Starmade space.
AndyP changed the edit policy from "Starmade (Project)" to "All Users".
AndyP removed AndyP as the assignee of this task.Aug 22 2015, 10:07 AM